Full Name
Mr. Colt Whittall
Job Title
Founder
Company
Bravo17
Speaker Bio
Colt Whittall currently serves as CEO of BRAVO17, a digital consultancy founded to do system design, development and optimization for federal agencies with a focus on getting superior, measurable UX outcomes for its clients. He previously served as Chief Experience Officer of the Dept of the Air Force. In that role he helped improve user satisfaction with IT from 5 points underwater to 2X more satisfied than dissatisfied. Mr. Whittall previously led the federal and healthcare practice areas of Isobar, a leading digital agency.
At the DAF, key initiatives included launching a “Voice of the Customer” program for Enterprise IT Applications called the “AF IT Pulse,” launching Digital Experience Monitoring to track User Experience across the Air Force, promoting User Centered Design and other best practices, leading efforts to improve UX of enterprise IT, launching programs to automate key user journeys such as In/Out Processing (PCSing).
Previously Mr. Whittall served as Vice President in the healthcare and federal practices at Isobar, a consulting firm focused on digital experience design and development. In this capacity Mr. Whittall advised senior executives of client organizations with respect to digital strategy, digital experience design, digital product design and management, and software development. He also served as a senior subject matter expert in several areas including digital strategy, change leadership, digital health and wellness, and integrating behavioral economics into experience design. Within Isobar he played a senior role in recruiting and professional development, creating new products and services, and business development.
Mr. Whittall also advises organizations regarding User Experience and Customer Experience, to include serving on the Advisory Board of the Georgia Tech HCI Masters program. He is an avid conservationist and chairs a committee in suburban Atlanta which manages the city’s $25M green space bond. These efforts have preserved 406 acres of land for trails, watershed and other passive uses. Mr. Whittall holds an MBA and an MS in Telecommunications (University of Colorado) and is a Certified Customer Experience Professional (CCXP). In his spare time Mr. Whittall enjoys boating, skiing, wake surfing, traveling and facilitating a book club with his wife Amy.
At the DAF, key initiatives included launching a “Voice of the Customer” program for Enterprise IT Applications called the “AF IT Pulse,” launching Digital Experience Monitoring to track User Experience across the Air Force, promoting User Centered Design and other best practices, leading efforts to improve UX of enterprise IT, launching programs to automate key user journeys such as In/Out Processing (PCSing).
Previously Mr. Whittall served as Vice President in the healthcare and federal practices at Isobar, a consulting firm focused on digital experience design and development. In this capacity Mr. Whittall advised senior executives of client organizations with respect to digital strategy, digital experience design, digital product design and management, and software development. He also served as a senior subject matter expert in several areas including digital strategy, change leadership, digital health and wellness, and integrating behavioral economics into experience design. Within Isobar he played a senior role in recruiting and professional development, creating new products and services, and business development.
Mr. Whittall also advises organizations regarding User Experience and Customer Experience, to include serving on the Advisory Board of the Georgia Tech HCI Masters program. He is an avid conservationist and chairs a committee in suburban Atlanta which manages the city’s $25M green space bond. These efforts have preserved 406 acres of land for trails, watershed and other passive uses. Mr. Whittall holds an MBA and an MS in Telecommunications (University of Colorado) and is a Certified Customer Experience Professional (CCXP). In his spare time Mr. Whittall enjoys boating, skiing, wake surfing, traveling and facilitating a book club with his wife Amy.
Speaking At
